Monday, August 07, 2006

Time certainly has changed. A british retailer fired an employee by sending a text message to her. If getting fired by SMS seem odd to you, time certainly has changed a lot for you and me. This begs a good question. Is it appropriate to fire someone by SMS?.

My opinion is that there are some communication etiquettes that we should consider. Using SMS to chit chat is one thing and using it to fire someone is totally another thing. If you consider formality of a medium of communication, SMS squarely falls under casual.

While face-face communication is the most formal preferred mode, phone comes next followed by snail mail and then by email/fax and last by SMS. What do you think?

Comments:
Hey Bala,

Am I the first one to comment on your blog?

I think you are missing Beijing from your zones - the most important power center this century if only because New Delhi is perfectly happy playing global buffoon!!

With regards to this post, I think it is shame the gutless boss fires someone by sms. Even phone is kinda silly. Face-to-face or by written letter is only way to do it.

BTW, I blog too (and don’t get comments also) - usually about Bharat affairs. Hope you keep it up after you move back. Especially about your experience on reverse culture shock.
 
Chandu,
Thanks for your comment. Well, you are the second to comment but an esteemed second :-). Beijing is same as Hongkong so didn't make an explicit mention.
 
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